Need Help? Get in Touch

Whether you have a question about your order, need help with sizing, or just want to say hi — we’re here for you.

Customer Support Email:
📧 admin@barmelle.com

Business Hours:
🕐 Monday to Friday: 9AM – 5PM AEST
(We aim to respond within 24–48 hours)

For Collaboration or PR Enquiries:
📩 Please email admin@barmelle.com

Frequently Asked Questions

📦 Where is my order?
Once your order ships, you’ll receive a tracking link via email. Please allow 24–48 hours for tracking to update.

🌎 Do you ship internationally?
Yes! We offer worldwide shipping. Rates and delivery times will vary based on your location.

🔁 Can I return or exchange my items?
We accept returns within 30 days of delivery. For more info, visit our Returns Policy page.

📏 How do I know what size to order?
Each product includes a size chart in the description. If you’re still unsure, feel free to reach out and we’ll help you find your perfect fit.

🧼 How should I care for my items?
To keep your activewear and swimwear in top shape, we recommend cold hand wash and drying flat in the shade. Avoid harsh detergents and bleach.